Frequently Asked Questions
Answers to these frequently asked questions are intended to provide brief information relevant to your health. If you would like to speak with us regarding any of these topics, do not hesitate to call us.
All You Need to Know
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Are you accepting new patients?
Yes, we are accepting new patients.
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Is treatment right for me?
If you’re struggling with substance use and it’s impacting your health, relationships, work, or daily life, treatment can help. Seeking help is a personal decision, but you don’t have to make it alone. Our team can assess your situation and guide you toward the best treatment options. Whether you're experiencing cravings, withdrawal symptoms, or difficulty controlling use, professional support can make a difference. Recovery is possible, and we’re here to help you take the first step. -
What type of addiction do you treat?
We provide comprehensive treatment for opioid addiction, offering personalized care plans to support long-term recovery. -
Will my treatment be confidential?
Yes. We follow strict HIPAA guidelines to protect your privacy. Your treatment records are kept confidential and only shared with your consent or as required by law. -
Do you accept my health insurance plan?
Please refer to our Insurance page to review a list of accepted insurance providers.
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How do I make an appointment?
To make an appointment please call our office. To ensure the best use of time, for both our physicians and patients, all of our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us as soon as possible so we can offer that time to someone else.
Emergencies arise. We will advise you if there is going to be a delay in seeing you. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum. -
How do I obtain a prescription refill?
Please call our office and follow the prompts for our prescription refill line. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. Prescription refills for controlled substances such as pain medications are refilled Monday through Friday only.
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How do we contact the doctor after hours?
We have a physician on call 24 hours a day, please call our office. This is for emergency purposes only. Refill of medications and referrals will not get handled after hours.
IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.
